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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartments & townhomes are priced individually based on the amenities and features.

Application fees are $40 per person 18 and older occupying the apartment. You must also pay a $100 holding fee to reserve your unit at the time of applying. All application fees are nonrefundable.

Applications can be sent to you by contacting us directly during business hours. Applications may also be found under the "Floor Plans" tab on our property website. 

Residents are responsible for electricity and gas. Water and trash are included in the rent at a flat monthly rate of $47 (1 bedroom), $57 (2 bedrooms), and $72 (3 bedrooms). For more information, please reach out to the leasing office.

The security deposit starts at $250 and can go up to a full month of rent. The fee is based on rental history, job history, and credit history. It must be paid in full within three weekdays of application approval or your application will be moved to the waitlist. 

Rent is always due on the first, and a $100 late fee is assessed on the 4th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. The one-time, non-refundable Pet Fee is $300 to register the first pet and an additional $200 to register a second pet. Monthly Pet Rent is $40 for 1 pet and $75 for 2 pets. 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 30-day notice is required before vacating your apartment, and the lease buy-out fee is $1,500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Cox Communications is our preferred provider for cable/internet services. Contact the Leasing Office to get our representative’s phone number.

Yes! We have partnered with a national renters insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation so there is nothing further you would need to do.

If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.

Grilling is not allowed at any time on any balconies.

If you are locked out during business hours, you can come to the office to be let back in your apartment. If it is after business hours you will need to contact a locksmith company.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.